Gift Card Granny is a third-party provider of eGifts for hundreds of merchants within the US. When you submit your order for a store-specific eGift, an outside provider generates the eGift directly with the merchant that is selected. After your order is submitted, we are unable to cancel or refund your order as these eGifts are not generated by Gift Card Granny.
If you experience an issue with the processing or delivery of your eGift, you may contact our support team with additional information so we may best assist you.
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