Can I exchange my eGift for another merchant? Ashley Frasier January 12, 2023 17:36 In this article Unfortunately, Gift Card Granny is unable to perform any merchant exchanges on eGifts. Related articles Using your store-specific eGift card Can I exchange my virtual card for a plastic card? Can I cancel my order for a merchant eGift? Why was my order canceled? Where is my digital gift card? Comments 0 comments Please sign in to leave a comment.