Can I cancel my existing order?

Due to the financial nature of the product, and the expenses in creating and managing balances, physical & virtual gift card purchases are non-refundable. Purchasing gift cards online is like purchasing a gift card in a store; all sales are final and non-refundable. Terms of sale are always available on our website.

If you experienced any issue with the processing or delivery of your gift card(s), please contact our support team with any additional details, for rapid resolution.