How to Deactivate a Synced Card from Your Gift Card Granny eGift
Gift Card Granny simplifies gift management, but there may be situations where you need to disconnect a card from your account. Below are common reasons for deactivating your card:
Reasons to Disconnect Your Card:
- Your current card has expired.
- Your current card has been lost or stolen.
- You want to sync a different card.
- You've been advised by support to sync a new card due to credit issues.
- You want to select a different redemption method.
Step-by-Step Guide to Unsync Your Card:
You can easily disconnect your card through our website or app by following these steps:
- Sign in to your Gift Card Granny account.
- Select Received gift.
- Choose the eGift you want to manage.
- Select the debit/credit card.
- Select "Delete Card" from the options.
Once your card is disconnected, you can either sync a new card or choose an alternative redemption method for your egift.
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