If the spreadsheet for bulk order upload is failing please see below:
- Uploads will fail if any users attempt to use old spreadsheets to create an order.
- please have them confirm that the file they’re updating is named either of the following:
gcg_plastic_upload_bulk_option.xls
gcg_plastic_upload_individual_option.xls
- The column headers for columns D, E, and F must read:
‘Card Carrier From’, ‘Card Carrier To’, and ‘Card Carrier Message’
- If a customer tries to upload using a spreadsheet that does not have those column headers, it will fail.
The current spreadsheet versions will be named one of the following:
- gcg_plastic_upload_bulk_option.xls
- gcg_plastic_upload_individual_option.xls
When creating a new business order, on the "Customize" tab you may download the new spreadsheet format by completing the following steps:
- Select the "upload spreadsheet" circle
- Click on the purple "download spreadsheet template" link.
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