• Why was my order canceled? plus icon minus icon
  • Reasons for Order Cancellation on Gift Card Granny Gift Card Granny reviews most orders before approval, but some may be canceled due to various reasons, such as risk processes, paym... See more
  • I am unable to place an order on your site plus icon minus icon
  • Troubleshooting Order Issues: Payment Rejection and Declines If you're having trouble placing an order and receive a notification that it cannot be accepted, the issue is likely caused by one of th... See more
  • Why was my custom card image rejected? plus icon minus icon
  • If your order was rejected due to an image you submitted for your gift card or eGift, it likely did not comply with our Image Guidelines. To ensure that all custom card images adhere to the regulat... See more