Using Your Visa or Mastercard Gift Card
Your Visa or Mastercard gift card is ready to use immediately upon activation, with no need for registration. Here’s how to ensure a smooth experience when using it:
Click here to activate your card.
How to Use Your Gift Card Online
- Enter Your Details: When making an online purchase, provide your name and home address if required by the merchant.
- Card Name: The name printed on the card does not impact its use, so feel free to enter your personal details.
- Billing Address: Use your home address.
Troubleshooting Declined Transactions
If your transaction is declined, it may be due to:
- Invalid Zip Code or Billing Address: Ensure you are entering your own home address details.
- Merchant Restrictions: Some merchants may not accept your Visa or Mastercard gift card as a payment method.
- No International Purchases: No purchases outside of the United States.
- No Cash withdraws: Does not allow for ATM/Cash access attempts.
- Unable to Purchase Gift Cards: You are not able to purchase gift cards with your gift card.
- Insufficient Funds: Online purchases that exceed the available balance on your card.
- Use Credit When placing an Online Order: Select the CREDIT CARD payment method. A PIN is NOT required in order to make a purchase using our eGift Cards.
By following these steps, you can easily use your gift card for online purchases without any issues.
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