Given the financial nature of our product and the associated costs of creating and managing balances, both physical and virtual gift card purchases are non-refundable. Similar to purchasing a gift card in a store, online gift card sales are final, and refunds are not available. The terms of sale are consistently accessible on our website.
If you encounter any issues with the processing or delivery of your gift card(s), please reach out to our support team via the chat icon to the right, providing additional details for prompt resolution.
Track the status of your order here.