Can I cancel my order or get a refund?

At Gift Card Granny, we strive to provide the best solutions for our customers' gifting needs. Due to the financial nature of our product and the costs involved in creating and managing balances, both physical and virtual gift card purchases are non-refundable once the order has been placed. This policy is similar to purchasing a gift card in a store, where sales are final, and refunds are not available.

Refer to Gift Card Granny's Cart and Checkout Terms of Conditions for more information.

If you experience any difficulties with the processing or delivery of your gift card(s), we're here to help! Please reach out to our support team using the chat icon to the right. Providing additional details will help us resolve any issues promptly and ensure your gift card(s) reach you smoothly.

Track the status of your order here.