Is your gift card expired? Although there is an expiration date shown on your Visa or Mastercard gift card, the funds on your card will never expire! The expiration date is simply for the card itself, not the funds. If you have remaining funds on your Gift Card Granny issued Visa or Mastercard gift card, we can easily send a replacement for a fee of $5 which is removed from the card's balance.
In order to receive a replacement, your card must have sufficient funds to support our $5 replacement fee. Please contact our support team with your UID (8-digit alphanumeric code) found on the back of your card.
Prepaid VISA and Mastercard Gift Cards expire on the last day of the month on the date printed on the front of the card.
Store-specific or ‘merchant cards’ generally do not expire. Usage is governed by the terms and conditions set by the merchant and is generally available online.
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