Using Your Virtual Visa/Mastercard Gift Cards
Our Virtual Visa and Mastercard gift cards are specifically designed for online and over-the-phone purchases. Here’s everything you need to know about using them effectively.
Key Usage Information
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Purchase Restrictions:
- Virtual Visa and Mastercard gift cards are valid for online and over-the-phone purchases only.
- These cards cannot be added to any virtual wallets or used for in-store purchases.
- All online purchases must be made within the U.S..
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Making an Online Purchase:
- When making a purchase online, enter the following details:
- 16-digit card number
- CVV code (located on the back of the card)
- Expiration date
- When prompted for billing information, you may enter any name and a valid U.S. billing address.
- When making a purchase online, enter the following details:
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Declined Transactions:
- If your card is not accepted or your billing information is rejected, it’s likely that the merchant does not accept prepaid gift cards as payment.
- Your card will also be declined if the purchase amount exceeds the available balance on your card.
Need Further Assistance?
If your card is being declined and you need more information, click here for additional guidance. By following these instructions, you can ensure a smoother experience when using your Virtual Visa or Mastercard gift cards.
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