If you need assistance from our in-house support team, you can start by using the chat icon located at the bottom right-hand corner of the screen. Here's how it works:
- Engage with our BOT, which can help answer many common questions.
- If your issue requires further assistance, the BOT will create a customer support ticket and forward it to our client care team.
- When submitting your ticket, please provide as much detail as possible to ensure swift resolution.
- Once your ticket is submitted, you can expect a response via email or phone within 30 minutes.
For security reasons, avoid sharing your full card number and CVV code in written communication with the support team.
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