How do I contact a Customer Service Agent?

Our in-house support team is always here to help. 

For the faster response and to save you time, get started by clicking on the chat icon at the bottom right-hand corner of the screen. 

Here's how it works:

• Good news! Our AI chat agent is here to save you time and can answer most questions.
• If your question requires additional assistance, our AI chat agent will create a customer support ticket on your behalf and escalate it to our customer care team.
  • When submitting information for the ticket, please provide as much detail as possible. Our goal is to resolve your question quickly and efficiently. 
• Once your ticket is submitted, you can typically expect a response via email or phone within 2 hours. That may be longer during high-volume holiday periods.

For security reasons, avoid sharing your full card number and CVV code in written communication with the support team.