How to Exchange a VISA or MasterCard Digital Gift Card for a Physical Card
If you have received a VISA or MasterCard digital gift card, you can exchange it for a plastic gift card to use in-store. ...
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Selling Your Unused Gift Card
If you're looking to sell an unused gift card, Gift Card Granny does not purchase gift cards from individuals, nor do we list businesses that buy gift cards.
We recomm...
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If you need assistance from our in-house support team, you can start by using the chat icon located at the bottom right-hand corner of the screen. Here's how it works:
Engage with our BOT, which c...
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Shipping Options for Gift Card Granny Purchases
When purchasing a Visa or Mastercard gift card from Gift Card Granny, you can select from the following shipping methods:
USPS: Standard shipping f...
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Unfortunately, we are unable to combine the balances of multiple gift cards into one. However, if you have a small balance remaining on a card, you can easily upload those funds to your Amazon acco...
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Gift Card Granny Policies on Reloadable Cards and Expiration
Gift Card Granny does not offer reloadable gift cards. Prepaid Visa or Mastercard gift cards can be used until the available funds are d...
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Usage Restrictions for Visa and Mastercard Gift Cards from Gift Card Granny
Gift cards issued by Gift Card Granny for Visa and Mastercard have the following restrictions:
No Cash Withdrawals: Thes...
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How to Unsubscribe from Newsletters or Deactivate Your Account
Unsubscribing from Weekly Newsletters:
Open any of our weekly newsletters.
Scroll to the bottom of the email.
Click the Unsubscribe b...
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Cash Access and Payment Restrictions for Prepaid Visa and Mastercard Gift Cards
Prepaid Visa and Mastercard gift cards come with certain restrictions regarding cash access and money transfers. Here...
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Using Your Visa or Mastercard Gift Card
Your Visa or Mastercard gift card can be used for debit or credit transactions, whether it’s a physical card or a virtual one.
Virtual Cards
Online Use Onl...
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How to View Your Transaction History and Dispute Unauthorized Charges
If you need to review your transaction history or address unauthorized charges on your card, follow the instructions below.
V...
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Why Was My Transaction Declined?
If your transaction was declined, it could be due to certain restrictions on your Visa or Mastercard gift card. Below are some common reasons and limitations that m...
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Refunds for Returns or Canceled Purchases with Gift Cards
If you’ve made a return or canceled a purchase using a Visa or Mastercard gift card, you are eligible for a refund as long as the gift card...
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