Certainly! If you've received a virtual VISA or MasterCard eGift, you can opt to exchange it for a plastic gift card for in-store use. A nominal fee of $5 is applicable to process this exchange, an...
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Looking to sell your unused gift card? Unfortunately, Gift Card Granny does not buy gift cards from individuals, and we no longer list other businesses that will purchase cards.
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Interested in reaching out to our in-house support team?
To begin, utilize the chat icon located on the bottom right-hand side of this screen to engage with our BOT, which can address many of your ...
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When purchasing a gift card from Gift Card Granny, you can choose from various shipping options, including USPS, FedEx, and email delivery for virtual cards. Refer to the chart below for more infor...
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Do you have multiple gift cards and would like to combine them into one card? Unfortunately, we do not have the capability to combine the balance of multiple cards into one card. However, if you ha...
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Gift Card Granny does not offer reloadable gift cards. Prepaid Visa or Mastercard gift cards remain valid for use until the funds are exhausted or the card expires. It's important to note that bala...
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Gift cards issued by Gift Card Granny for Visa and Mastercard cannot be utilized for cash withdrawals or ATM access. These cards are specifically intended for the purchase of goods, both online and...
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If you would l...
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Prepaid VISA and Mastercard Gift Cards do not have authorization for cash access via ATMs. Nevertheless, certain financial and money transfer services such as Venmo, CashApp, or PayPal usually acce...
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Your Visa or Mastercard gift card can be used for either a debit or credit transaction. Our virtual cards can be used online only and used just like a regular credit or debit card. When using your ...
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To view your transaction history, click here.
If you notice unauthorized charges on your card, you have the option to dispute these charges directly with the merchant where the purchase was made. P...
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Why was my transaction declined? Please keep in mind that there are some restrictions on your Visa and Mastercard, which are listed below. More info can also be found here.
Restrictions include:
...
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If you have made a return or canceled a purchase made with your gift card, you will be able to get a refund. This only applies to Visa or Mastercard gift cards that are still valid and in the posse...
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