Can I exchange my virtual card for a plastic card?

How to Exchange a Virtual VISA or MasterCard eGift for a Physical Card

If you have received a virtual VISA or MasterCard eGift, you can exchange it for a plastic gift card to use in-store. A $5 processing fee will apply for the exchange, and your physical card will be mailed directly to you.

Step-by-Step Guide for Exchange:

1. Access the exchange portal provided in your eGift email.
2. Follow the prompts to initiate the exchange process.
3. Pay the $5 processing fee to complete your request.
4. Your plastic gift card will be shipped to your provided address.

Important Notes:

• Store-specific eGifts: Branded eGifts from specific stores cannot be exchanged for a plastic card.
• Usage: Most store-specific eGifts can be used both online and in physical stores.