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  1. Gift Card Granny
  2. Orders New & Existing

Orders New & Existing

Information about new or previously placed orders including processing time, shipping, and refunds.

Why was my order cancelled?

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  • Why was my order canceled?
  • Why was my custom card image rejected?
  • Why is the website not allowing me to place an order?
  • Why was my corporate order rejected?

Delivery Information

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  • Can my cards be shipped in bulk?
  • How fast can I receive my order?
  • Where is my digital gift card?
  • Where is my plastic card?

Limits, Placing and Cancelling Orders

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  • Can I cancel my existing order?
  • Placing New Orders
  • Are there any order limits?

What does it cost?

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  • Are there any fees?
  • How much does it cost to buy a gift card?

Status of my order

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  • What is the status of my order?

Corporate Small Bulk Orders (up to 50 cards and value of $10,000)

Corporate Bulk Orders (50+ cards or order value $10,000+)

Still need help?

Contact Customer Care

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