Why was my order cancelled?

  • My Order Was Canceled — What That Means plus icon minus icon
    • My Order Was Canceled — What That MeansIf your Gift Card Granny order was canceled at checkout or shortly after, this guide explains why it happens, what to expect on your statement, and what to do... See more
  • I am unable to place an order on your site plus icon minus icon
    • Troubleshooting Order Issues: Payment Rejection and DeclinesIf you're having trouble placing an order and receive a notification that it cannot be accepted, the issue is likely caused by one of the... See more
  • Why was my custom card image rejected? plus icon minus icon
    • If your order was rejected due to a BAC (Build-a-Card) image you submitted for your gift card, it likely did not comply with our Image Guidelines. To ensure that all custom card images adhere to th... See more

Corporate Small Bulk Orders (up to 50 cards and value of $10,000)

Corporate Bulk Orders (50+ cards or order value $10,000+)