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  1. Gift Card Granny
  2. Orders New & Existing

Orders New & Existing

Information about new or previously placed orders including processing time, shipping, and refunds.

Why was my order cancelled?

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  • Orders canceled - Common Reasons
  • Why is the website not allowing me to place an order?
  • Why was my custom card image rejected?
  • Why was my business order rejected?

Bulk Orders

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  • Corporate Small Bulk Orders (up to 50 cards and value of $10,000)
  • Consumer Bulk Orders (5 to 50 cards)
  • Corporate Bulk Orders (50+ cards or order value $10,000+)

Delivery Information

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  • Delivery of Digital Cards
  • Delivery of Physical Cards

Limits, Placing and Cancelling Orders

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  • Cancelling Existing Orders
  • Placing New Orders
  • Are there any limits on purchases or card values?

What does it cost?

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  • Are there any fees?
  • How much does it cost to buy a gift card?

Status of my order

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  • What is the status of my order?

Corporate Small Bulk Orders (up to 50 cards and value of $10,000)

Corporate Bulk Orders (50+ cards or order value $10,000+)

Still need help?

Contact Customer Care

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