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Gift Card Granny
Orders New & Existing
Orders New & Existing
Information about new or previously placed orders including processing time, shipping, and refunds.
Why was my order cancelled?
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Orders canceled - Common Reasons
Why is the website not allowing me to place an order?
Why was my custom card image rejected?
Why was my business order rejected?
Bulk Orders
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Corporate Small Bulk Orders (up to 50 cards and value of $10,000)
Consumer Bulk Orders (5 to 50 cards)
Corporate Bulk Orders (50+ cards or order value $10,000+)
Delivery Information
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Delivery of Digital Cards
Delivery of Physical Cards
Limits, Placing and Cancelling Orders
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Cancelling Existing Orders
Placing New Orders
Are there any limits on purchases or card values?
What does it cost?
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Are there any fees?
How much does it cost to buy a gift card?
Status of my order
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What is the status of my order?